Frequently Asked Questions

The main questions we were asked and their answers.

What services does Get2Transfer provide?

Get2Transfer offers premium airport transfers, city-to-city private transfers, VIP car rentals with professional drivers, and personalized welcome services in Marmaris, Dalaman, Bodrum, Antalya, and İzmir. With our fleet of modern and luxury vehicles, we ensure a comfortable and punctual journey every time.
What are your operating hours?

Our customer support and transfer services operate from Monday to Saturday between 09:00 and 19:00. Outside these hours, you can still book a transfer online or via email; our team will confirm your reservation as soon as possible.
Which areas do you serve?

We serve major tourist destinations in Turkey, including Marmaris, Dalaman Airport, Bodrum, Antalya, and İzmir. Additionally, we offer intercity transfers between these locations to accommodate all your travel needs.
How can I contact Get2Transfer?

ou can reach us by phone at +90 542 153 4648, email at gettotransfer@gmail.com, or through our website’s live chat. Follow us on social media via our Facebook and Instagram pages for updates and special offers.
Do I need to book in advance?

We recommend booking at least 24 hours in advance to ensure vehicle availability, especially during peak seasons. However, last-minute reservations are subject to availability and will be confirmed promptly.

How do I book an airport transfer?

You can book your airport transfer online via our booking form on gettotransfer.com, by email, or by calling us directly. Provide your flight details, pickup/drop-off location, and passenger count for an instant quote.
What happens if my flight is delayed?

Our flight monitoring system tracks real-time flight status. In case of delays, your driver will adjust the pickup time accordingly at no extra cost, ensuring a seamless arrival experience.
What types of vehicles are available for airport transfers?

Our fleet includes standard sedans, spacious SUVs, minivans, and luxury cars such as Mercedes S-Class and BMW 7 Series. Choose the vehicle that best suits your luggage needs and comfort preferences.
How many pieces of luggage can I bring?

Each standard sedan can accommodate up to 2 large suitcases and 2 carry-on bags. For larger luggage requirements, we recommend booking an SUV or minivan.
Is there a waiting time included?

Yes, we include 45 minutes of free waiting time for arrivals at Dalaman and Bodrum airports, and 30 minutes at Antalya and İzmir. Additional waiting time is charged at a competitive rate.

What is the Welcome Service?

Our Welcome Service provides a personalized airport greeting by a professional host who assists with luggage, fast-track immigration, and escorts you to your vehicle. Ideal for VIPs and first-time visitors.
Which airports offer Welcome Service?

We offer Welcome Service at Dalaman, Bodrum, Antalya, and İzmir airports. Please select the Welcome Service option when booking your transfer.
How long is the complimentary waiting time?

Welcome Service includes up to 60 minutes of complimentary waiting time after your flight lands. Any additional waiting is billed per 15-minute increments.